‘Astley Care provided emotional and moral support during our family’s difficult times. They are caring, non judgemental and provide excellent, caring services with compassion.’ Kaye Hearn – HACC client
‘Your staff have made our getting older a hell of a lot easier and happier. You have a wonderful group of caring and thoughtful staff.’ Graham Bonser – Family Carer – Respite Services
‘My mother couldn’t have managed to stay home so long without your help. Thanks.’ Linda Gorman Family Carer – HCP & Respite Services
“Provision of a person centred approach to care is at the core of everything staff at Astley Care do. It is a natural manifestation of their culture and ethos.” Sarah Bucklar Senior Consultant Dementia Partnership Project, Alzhiemer’s Australia
“Astley Care’s commitment to services and professionalism in delivery of quality care is recognised across the not for profit care sector.” Collette Isaac Senior Social Worker, Aged & Acute Care
“I thoroughly enjoy attending Thursday Night Group, Astley Care Staff are lovely, caring, friendly and very supportive to everyone. The group get on very well together and enjoy each other’s company there is lots of fun and laughter, which is so important for everyone’s enjoyment and well-being.
“My husband and I first attended Thursday Night Group in the first year it was a pilot programme it was very much needed and life-changing for so many people. The inclusion now of people who are single shows how the programme has evolved it remains as relevant and as much needed as it did when it first began. To improve the quality of people’s lives and their well-being whether it be the person requiring the care, the loved one caring for them and those that the loved one has entered care or passed on is an amazing achievement which is what Ashley Care’s amazing staff and programmes do on a daily basis.” Lyn Connell, Day Club Client
To view our profile on the Aged Care 101 website, click HERE
At Astley Care, your feedback is highly valued.
Whether you wish to provide compliments, suggestions, or express concerns, we encourage you to submit them ONLINE. Our General Manager of Quality Care Services is dedicated to comprehending all feedback, ensuring that Astley Care continually improves and delivers the best possible support to our clients. The more details you provide, the better we can understand and investigate your feedback.
Rest assured that your information will be handled with utmost confidentiality, and we will not share it with our staff unless we have your explicit consent.
To submit your feedback, compliments, complaints, or suggestions, please click HERE. If you prefer a direct conversation, please don’t hesitate to reach out to the General Manager, of Quality Care Services on (08) 6500 8203 or share your contact details in your submission.
Your voice matters to us, and we appreciate your input in making Astley Care even better.