Astley Care provides quality person centred care which means designing services around you rather than the staff or the organisation. We do this through:
- Providing services at times to suit you – not to fit in with us
- Matching staff and client so you get to know your support worker
- Providing the same support worker and not changing them each week
- Employing our own staff, who we know and train, and not staff from an agency
- Keeping you in touch with any changes which may occur due to staff leave
- Ensuring that clients who attend have input into the design of our Day Club activities
- Providing a range of services to support carers
- Welcoming you or your carer’s feedback
- Employing support workers who live in your community and are aware of facilities etc
- Supporting our staff and maintaining high staff retention rates